The United States of America has the world’s highest incarceration rate. In 2011 it was reported that there are over two million people in prison. Numbers like that speak to the volume of heartache, loneliness, and shame being felt by those who wait for the incarcerated on the outside. Absences does not make the heart grow fonder when the separation from the one you love is due to incarceration. The absence of incarceration all too often brings with it economic and emotional challenges and hardships that are directly related to efforts made by both prisoners and their loved ones to stay in touch.
Snail mail, weekend visitations, and collect inmate phone calls use to be the only way of staying in touch with an incarcerated loved one. The slightest infraction could end an onsite visit before it even got started, a questionable reference in a letter could result in it being returned unread, and a meaningful conversation could be disconnected because time on the call ran out. These annoyances were an accepted part of “doing time,” but finally, thanks to Securus Technology, a better way to visit is now available for prisoners and their families.
Securus Technology “connects what matters.” Founded in 1986 and headquartered in Dallas, Texas, this cutting edge civil and criminal justice technology solutions firm has “modernized the incarceration experience.” Operational 24x7x365, Securus is the industry’s number one in-sourced call center and technical support innovator.
Securus has effectively removed the long drives, the long waits in line, the rude correctional officers, and the lack of privacy that is so much a part of the visitation process. In it’s place they’ve put convenience and a sense of control. They’ve done this by creating products that give more and better choices when it comes to communication. Prepaid calling accounts, video visitations, jail voicemails are innovative designs that enable prisoners to control spending and communicate effectively.
Securus has seen the need for better inmate communications, and they’ve met it. Not with the heavy hand of regulation, but with compassion and fairness. Connecting what matters makes the difference and ultimately makes a better and safer world.
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Securus House, the home for domestic abuse and violence is also not a part of Securus Technologies.